Once you placed your order we will process it on the day of receipt. Your dispatch confirmation, included with a track & trace code, will be sent to email address on your online account. All orders are shipped through DHL.
|Country||Deliverytime||Shipping cost||Free shipping|
|Europe||2-3 workdays||€ 10,95||Free over €200|
|Outside Europe||5-10 workdays||€ 24,00||Free over €250|
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Would you like to exchange your boots for another size? You can do that too. Send us an e-mail on firstname.lastname@example.org in which you state that you have sent a return and what size you wish to receive. You can then take the boots (our expense) to send back the following postal address. After we have received your return, we will make sure that the good size will be send back to you. (provided that such is in stock).
2371 DT Roelofarendsveen
- the cost of return shipment are for the buyer
- If the product is worn or damaged we cannot take back
- If we have received your return, we will happily refund the amount within 7 days back to your account.